Privacy Policy

A Legal Disclaimer

Effective Date: January 1, 2025

Garnet River LLC ("Company," "We," "Us," or "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Quidi ("Software"). By using the Software, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect the following personal information when you register, use, or interact with the Software:

· Name, email address, phone number.

· Company name and job title (if applicable)

· Payment details (for subscription-based services)

· Any other information you provide voluntarily.

1.2 Information We Automatically Collect

When you access the Software, we may collect certain information automatically, including:

· Device information (IP address, browser type, operating system)

· Usage data (time spent, pages viewed, interactions)

· Log files and analytics data.

· Cookies and tracking technologies (see Section 6)

1.3 Information from Third-Party Integrations

If you integrate the Software with third-party services, we may collect and process:

· Account credentials (as authorized by you)

· Transactional and financial data (as permitted by the integration)

· Other data necessary to provide integration functionality.

2. How We Use Your Information

We use collected information to:

· Provide, operate, and maintain the Software.

· Improve user experience and develop new features.

· Process transactions and manage billing.

· Communicate with users (service updates, customer support, and marketing communications)

· Ensure security and prevent fraudulent activities.

· Comply with legal obligations and enforce agreements.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information in the following cases:

3.1 Service Providers

We may share data with third-party vendors who assist with:

· Cloud hosting and data storage

· Payment processing

· Customer support and analytics

3.2 Third-Party Integrations

If you connect the Software with external platforms, your data may be shared with these services according to their privacy policies.

3.3 Legal Compliance

We may disclose information if required by law, regulation, legal process, or governmental request.

3.4 Business Transfers

If the Company is involved in a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal data, including:

· Encryption and secure access controls

· Regular security assessments

· Limited data access based on user roles However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access, Correction, and Deletion

You have the right to:

· Access your personal information.

· Request corrections to inaccurate data.

· Request deletion of your data (subject to legal obligations)

5.2 Opt-Out of Communications

You may opt out of marketing emails by following the unsubscribe instructions in our emails.

5.3 Third-Party Integrations Management

You can manage or revoke access to third-party integrations through the Software’s settings.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

· Enhance user experience.

· Track website and application usage.

· Provide relevant advertising. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain personal data as long as necessary for business operations, legal compliance, and dispute resolution.

8. International Data Transfers

If you are accessing the Software from outside the United States, your data may be transferred and processed in the U.S. where data protection laws may differ from those in your jurisdiction.

9. Children’s Privacy

The Software is not intended for users under eighteen. We do not knowingly collect data from minors. If we become aware of such collection, we will take steps to delete the data.

10. Changes To This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated "Effective Date." Continued use of the Software after modifications signifies your acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

· Email: support@quidi.ai

· Address: 60 Railroad Place, Suite 501, Saratoga Springs, NY 12866

By continuing to use the Software, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

Last Updated: 2/20/2025